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Piloting your Customer Care activity within a single platform

Dimelo enables companies to manage all their digital customer care channels within a single platform.

Customer satisfaction increases rapidly due to a reduction of response time, a better allocation of resources and a better management of peaks.

The usage of phone for customer care reduces every year and digital is the obvious future. Companies using Dimelo improve their internal processes and are available exactly where their clients expect them to be while reducing their expenses.    

BENEFITS OF USING DIMELO

 

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INCREASE OF CLIENT SATISFACTION

INCREASE OF PRODUCTIVITY

TOOLS TO PILOT FLOWS & ACTIVITY

BETTER CUSTOMER KNOWLEDGE